FAQs

1. What nationally recognised first aid and CPR courses do you offer?

We offer the following accredited training courses:

• HLTAID009 – Provide cardiopulmonary resuscitation
  Standalone CPR course covering essential life-saving techniques in line with Australian Resuscitation Council (ARC) guidelines.

• HLTAID011 – Provide First Aid
  Comprehensive first aid course that includes HLTAID009 – Provide cardiopulmonary resuscitation.
  ➤ You do not need to book a separate CPR course if you are completing HLTAID011.

• HLTAID012 – Provide First Aid in an education and care setting
  Designed for those working in childcare or schools. This course also includes CPR (HLTAID009).

• UETDRMP007 – Perform rescue from a live low voltage panel
  Suitable for those working in electrical fields who need to perform low voltage rescues, including CPR.

All courses are delivered in partnership with Allens Training Pty Ltd RTO 90909.

2. Where are your first aid and CPR training courses held?

Our main training location is Peregian Beach Community House. We also offer mobile training across the Sunshine Coast and rural Queensland.

3. How can I book a course?

You can book online at mediconefirstaid.com.au or contact us via phone or email for group and workplace bookings.

4. How can I pay for my course?

You can pay:

• Securely online during the booking process

• On the day, using card or Apple Pay

5. Will I receive a nationally recognised certificate?

Yes. After successful completion, certificates are issued via Allens Training Pty Ltd RTO 90909 – usually within 24–48 hours.

6. What do I need to bring to the course?

Bring:

• Photo ID

• Comfortable clothes

• Water bottle

We provide all training materials, equipment, and manikins.

7. Who conducts the training?

Our training is delivered by highly experienced paramedics and registered nurses with real-world emergency experience.

8. Do you offer on-site courses for workplaces, schools, or childcare centres?

Yes, we offer flexible, mobile training at your location across the Sunshine Coast and rural regions. Perfect for aged care, schools, childcare, and trade businesses.

9. How long do the courses take?

• HLTAID009 – Provide CPR:
  ~2 hours online theory + 50 minutes face-to-face practical

• HLTAID011 – Provide First Aid:
  ~3.5 hours online theory + 2 hours face-to-face practical

• HLTAID012 – Provide First Aid in an education and care setting:
  ~4.5 hours online theory + 2 hours face-to-face practical

• UETDRMP007 – Perform rescue from a live low-voltage panel (LVR):
  ~1 hour face-to-face practical - HLTAID009 – Provide CPR is included

  Note: Pre-course online learning must be completed before attending.

10. Do you offer express or full-day training options?

Yes! We offer express first aid and CPR courses, which include online pre-course theory to be completed before attending the shorter, face-to-face practical session.

For group bookings, we can also arrange full-day in-person courses where all content is delivered on-site – ideal for workplaces, schools, or organisations wanting a complete training experience in one session.

11. Do you offer group discounts or custom business training?

Yes, we provide competitive rates for corporate clients, schools, and community groups. Contact us for a tailored quote.

12. What is your cancellation or rescheduling policy?

Please give us at least 48 hours’ notice to cancel or reschedule.
For late cancellations, we will still endeavour to move you to another available course date.

13. How often should I renew my certification?

• CPR (HLTAID009): Every 12 months

• First Aid (HLTAID011/HLTAID012): Every 3 years

• LVR (UETDRMP007): Every 12 months

14. What’s the difference between UETDRMP007 and UETDRRF004 for Low Voltage Rescue (LVR)?

Both UETDRMP007 – Perform rescue from a live low voltage panel and UETDRRF004 – Perform rescue from a live LV panel are nationally recognised units related to Low Voltage Rescue (LVR), but they differ based on industry requirements and currency of training packages.

• UETDRMP007 – Perform rescue from a live low voltage panel
  ✔ This is the current and most up-to-date unit from the UET (Electricity Supply Industry – Transmission, Distribution and Rail) training package.
  ✔ It is commonly required for electricians, apprentices, and workers in the electrical industry.
  ✔ This course includes CPR (HLTAID009) and focuses on live panel rescue procedures, PPE use, and risk management in electrical environments.

• UETDRRF004 – Perform rescue from a live LV panel
  ⚠️ This is a superseded unit and has been replaced by UETDRMP007 in most training contexts.
  ⚠️ Some older workplaces or job descriptions may still reference this unit, but the industry has largely moved to using UETDRMP007 for compliance.

In summary: If you're looking to meet current industry standards – particularly for electrical compliance or Energex/Ergon contractor work – you should complete UETDRMP007.

Note: CPR (HLTAID009) is included and must be current for LVR currency.